This page contains answers to common questions handled by Technology Services and Support staff, along with some tips and tricks that we have found useful and presented here as questions. An additional Frequently Asked Questions page has been added to the external support web site at http://www.dasnr.okstate.edu/support/faq.htm

Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you should press and hold down the Control key, the Alt key, and the Delete key at the same time. Menu selections will be presented like this: File->Open, which means that you should open the File menu, and then make the Open selection.

1. I have an @dasnr.okstate.edu address and would like to change my password (or other) information. How do I do this?
2. Where can I find updates for McAfee Virusscan? How can I setup McAfee to automatically update my files?
3. Dell's web site with state contract prices specific to OSU.

I have an @dasnr.okstate.edu address and would like to change my password (or other) information. How do I do this? [modified 10/15/99]

If you have an @dasnr.okstate.edu email address and would like to change information related to this address such as your password, forwarding address, etc., go to http://www.dasnr.okstate.edu:31782/user-environment/bin/index

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Dell's web site with state contract prices specific to OSU. [3/14/00]

Dell Computers has built a web site specifically for OSU that allows OSU personnel to configure and personalize machine purchases. The web site is http://www.dell.com/premier/ User id=Oklahoma State University; password=cowboys

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